1. Responsible party and contacts
Thy Mash Projects (Pty) Ltd, Johannesburg South, Gauteng, South Africa, is the responsible party for its business processing. Submit information-access and privacy requests to our Information Officer, Lebogang Mashego, at lebomash0@gmail.com. This notice is not a substitute for a required PAIA manual.
- Registration number: [INSERT REGISTERED COMPANY NUMBER]
- Physical address: Johannesburg South, Gauteng, South Africa
- Information Officer: Lebogang Mashego
- Information Officer email: lebomash0@gmail.com
PAIA manual: [INSERT PAIA MANUAL LINK]. Request the current manual from the company; an unverified link is not presented as a working download.
2. Processing overview
Enquiry handling involves prospective clients, client representatives and people who contact us. The website collects contact and company details, service requirements, project location and messages for response, assessment, quotation and appropriate record keeping. Authorised business staff and Google Firebase may process these records. Relevant legal recipients may receive information where lawfully required.
Database validation and rules restricting public access are implemented. Account management, retention and wider organisational safeguards must be maintained by the business. See the Privacy Policy for further details and transfer considerations.
3. Personal-information requests
To request access, correction, deletion, withdrawal of consent or an objection, explain the request in writing using “POPIA request” as the subject. Include enough information to locate the record and a safe way to contact you. Identity checks may be needed, and rights are subject to applicable legal requirements and exceptions.
4. PAIA records requests
A request for records under PAIA may require the prescribed form, an explanation of the right to be exercised or protected, and information needed to identify the records. Fees and grounds for access or refusal are governed by PAIA and its applicable rules, not an invented website tariff. Contact us to obtain the correct manual and request procedure. The Information Regulator’s PAIA guidance provides current information.
5. Complaints and outstanding details
Information Regulator complaints guidance and eServices portal. General enquiries: enquiries@inforegulator.org.za, 010 023 5200. POPIA complaints: POPIAComplaints@inforegulator.org.za; PAIA complaints: PAIAComplaints@inforegulator.org.za. Follow the Regulator’s current guidance on forms and procedures.
The company must confirm the registration number, full physical street address, manual requirements and internal request process before adopting this draft. No independent legal-compliance verification is claimed.